Description: DOA Policy By Clicking to Purchase You Agree to all Rules and Policies Below, No Exceptions, Please Read Carefully! Live Arrival Guarantee The following instructions must be followed, or guarantee is VOIDED • If FISH DOA (Dead on Arrival), We must be notified within 1 hour of Delivery ,3 clear photos of the Dead fish in the bag unopened, and then open the bag and take 1 clear photo of the fish with its Tail cut off. Failure to do all the above will result in all Guarantees being VOID. By Making the payment , you agree to all terms. • * Contact must be made within ONE hour; we are unable to refund in cases where contact is made several hours or days later. Water conditions, temperature, proper adjusting in the new environment, etc. - and none of this can be covered under guarantee. • Send us message with clear descriptions what happen to the package to help us diagnose the problem. • *Allow us up to 24 hrs. to process with the claim. • Once the claim is approved, refund will be sent back based on the number of fishes • Refund will be sent excluding the shipping fee. SHIPPING FEE IS NON-REFUNDABLE Please note our DOA policy will be voided IF: • Package is unsuccessful deliver on the 1st attempt, We will ship to customers address provide and confirmed, if Unable to deliver on 1st attempt DOA will be voided • Package is left outside for extended period of time during the extreme weather. (Once shipped, tracking number will be provided, it's customer responsibility to take them inside as soon as they are delivered. If the package is left outside 2hrs or more since the time of deliver DOA will be voided BY SENDING YOUR PAYMENT YOU AGREE TO THE POLICIES ABOVE!
Price: 135 USD
Location: Philadelphia, Pennsylvania
End Time: 2024-11-12T21:27:51.000Z
Shipping Cost: 45 USD
Product Images
Item Specifics
All returns accepted: ReturnsNotAccepted
Species: Flowerhorn
